FREQUENTLY ASKED QUESTIONS
Everything you need to know about aftermarket wheels, fitment information, and our delivery services.
ORDERING & PAYMENTS
DO YOU OFFER FINANCING OR PAYMENT PLANS?
We may offer financing or installment options through third-party providers at checkout. Availability and terms are determined by the provider.
What payment methods do you accept?
We accept major credit and debit cards as well as other secure payment methods offered at checkout. All payments are processed through trusted third-party payment processors.
Can I change or cancel my order after placing it?
Orders are processed quickly. Once an order has been submitted or shipped, changes or cancellations may not be possible. Please contact us immediately for assistance.
Shipping & Delivery
How long does shipping take?
Shipping times vary based on product availability, location, and carrier. Estimated delivery times are provided at checkout but are not guaranteed.
Do you ship internationally?
International shipping availability may vary. Customs fees, duties, and taxes are the responsibility of the customer.
Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email with tracking details.
Wheels, Fitment & Compatibility
How do I know if the wheels will fit my vehicle?
You are responsible for verifying proper fitment before purchasing. We recommend confirming wheel size, bolt pattern, offset, and clearance requirements for your specific vehicle.
Do wheels come mounted and balanced?
Unless explicitly stated, wheels are shipped unmounted and unbalanced.
Are center caps, lug nuts, or hardware included?
Inclusions vary by brand and product. Please refer to the product description for exact details.
Do you guarantee fitment?
No. Fitment is the responsibility of the customer. G-Force Industry is not liable for incorrect fitment, installation errors, or vehicle modifications.
Returns & Refunds
What is your return policy?
Returns are subject to our Return Policy. Certain items, including custom or special-order products, may be non-returnable.
What condition must items be in to qualify for a return?
Returned items must be unused, unmounted, and in original packaging unless otherwise stated.
How long do refunds take?
Approved refunds are processed back to the original payment method and may take several business days to appear, depending on your financial institution.
GENERAL QUESTIONS
Are product images accurate?
Product images are for illustrative purposes. Actual colors and finishes may vary due to lighting, screen settings, or manufacturer changes.
Do you sell OEM wheels?
We primarily offer aftermarket wheels. Product descriptions will specify if a wheel is OEM.
How can I contact customer support?
You can contact us via email at info@gforceindustry.com or through the contact form on our website.